M2000 series phone is seeing it's twilight as a manufactured phone. The
M3000 series is quickly taking over with it's enhanced LCD display and
soft keys. We believe the fixed buttons available on the 2000 series phone
keeps it a viable phone unit.
The Nortel Norstar product line is an excellent system for smaller businesses featuring ISDN, PRI, and voice mail which includes networking, dial by name, voice recognition software, and automatic call distribution. While this product line is based for the smaller business, the features and technology behind the equipment is just as advanced as some of the most expensive equipment.